Responding to Evil Twins feedback

As part of any tournament we collect feedback both from the players who took part and from the viewers who watch live. We received quite a lot of comments for the Evil Twins Qualifiers and Finals and thought it might be helpful if we responded directly to some of the points raised.

Why didn’t you postpone once the patch was released?

We had agreed a date and time in advance with eight players, two casters, one moderator and one member of staff. That’s twelve people who blocked out their Saturday for this event, not to mention all the viewers who marked it in their calendar.

We feel that changing the date at the last second would be unprofessional and disrespectful to those who made themselves available. It might mean we couldn’t run the event or get full turnout, and it doesn’t guarantee that another patch won’t be released before the next event.

Patches are a fact of life outside of our control and we’re afraid we’re just going to have to roll with them.

What happened to Sunday tournaments?

We ran a poll on the Uber forums and Saturday evenings were overwhelmingly more popular than any other option.

The rules seemed very dense and it was easy to get disqualified

We agree that for new players they can be quite overwhelming. They’ve grown as new edge cases have been identified and rules created to handle them. We’re discussing internally how we can slim them down. We do try to highlight key items in the e-mail reminders we send out to players.

Are colour restrictions still enforced?

Yes. We don’t actively monitor this rule outside of cast games, but if your opponent is using colours which the rules don’t permit then you should request that they change them. Failure to use approved colours could lead to a rehost or automatic disqualification if raised with tournament staff.

Why was the name so complicated and obscure?

We wanted something we could cosplay during the event. The photos have since been destroyed.

Use pole lock

Ladder maps feature spawns very near the pole regions, which is where pole lock can cause navigation issues. While we understand that some viewers will prefer a pole lock view, we allow casters to use whichever they’re more comfortable to ensure the best experience they can provide.

Players should have longer breaks between rounds

We would love to be able to do this. Our limiting factor currently is staffing, we’re never going to turn off the stream for half an hour or play a please wait video mid-tournament. This means that player breaks require content to fill the space, and that requires staff to do it. In addition it means the tournaments run longer and would need to start earlier. We’re still looking at our options, a tournament of this length is new to us.

The casters could do with improving their game knowledge

This was a comment received for the Evil Twins Finals. The comment didn’t go into more detail so we presume it’s due to a couple of mistaken comments Quitch made around changes by the patch. Unfortunately with a patch launching so close to the tournament mistakes will be made, though he admits he forgot to re-read the patch notes just before the tournament.

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